1. Help Center
  2. Authentication & Security

My Google 2-Factor Authentication OTP Failed

Please ensure your Google Authenticator app is synced correctly with your phone. You can follow the steps below on how to sync your Google Authenticator with the Fasset app.



  1. Go to Main Menu on the Google Authenticator app.
  2. Select Settings.
  3. Select Time correction for codes.
  4. Select Sync now.


  1. Go to the iPhone Settings.
  2. Select General.
  3. Select the Date & Time.
  4. Enable Set Automatically.

If the problem still persists, reach out to our customer support at help@fasset.com for help.