Fasset can resolve a disputed trade in the favor of a buyer when one of the following criteria is met:
- The buyer has made the payment according to the instructions provided by the seller in the trade chat, advertisement terms of trade, or advertisement payment details and the buyer has provided sufficient proof that the payment was made according to these instructions.
- The seller has become unresponsive.
Fasset can resolve a disputed trade in the favor of a seller when one of the following criteria is met:
- The buyer has not provided payment or has not provided payment in full.
- The payment made by the buyer has been held/frozen/stopped by the payment provider.
- The buyer has not provided the payment according to the instructions provided to them by the seller in the trade chat, advertisement terms of trade, or advertisement payment details.
- The payment is made by an unauthorized third party to the trade The buyer is not responding.