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  2. P2P
  3. Dispute or Fraud Case

What type of evidence should I prepare for the dispute process?


  • Proof of payment (transaction receipt, a screenshot of payment, video proof)
  • Proof of ownership such as transaction receipt, receipt from the store of the gift cards, online receipt, operation screenshots, or video recording.
  • Phone call recording of a conversation with the third party’s customer support.
  • Any additional proof as requested by our moderators.