1. Help Center
  2. Authentication & Security

Why I am not getting emails from Fasset?

If you did not receive any confirmation email from Fasset, you should immediately solve this issue. Emails are a core medium in maintaining your Fasset account since every activity being executed on Fasset will need to be authorized and verified through your valid email. Activities such as depositing, trading, and withdrawing require email verification for your security.


Here are the steps to follow:

  • Make sure the email address you provided is correct.
  • Check your Spam or Junk mail folders.
  • Add Fasset to your email address whitelist. 
  • Change email provider. 
  • Make sure your email is functioning normally.

If you tried the steps mentioned above and are still unable to verify your email address, please contact us by filling out the form and our team will assist you.